Confort Service
Communications officer — Paris
The company
Confort Service is a French company specialising in restoring living-room furniture, particularly sofas and armchairs in leather, fabric or microfibre. It works directly in customers' homes across France, offering repair, restoration and upholstery services to extend furniture life rather than replace it. It also works with shops and manufacturers as an after-sales service provider.
My responsibilities
- Developing engaging, on-trend and appealing posts for Instagram and TikTok, reaching 400 followers on each platform.
- Planning and publishing content to maintain a consistent and appealing presence.
- Engaging with followers to strengthen and further grow engagement.
- Working with creators in interior design, renovation and furniture to increase brand visibility and reach new audiences.
- Producing optimised content to drive more traffic.
Key highlights
Creating content for social media
Designing posts and visuals for Confort Service's social media, showcasing before-and-after work, the technicians' craftsmanship and at-home repair services.
Web copywriting and service promotion
Writing copy to present the company's services, explain the work carried out and reassure customers about the repair process, with a focus on clarity and accessibility.
Setting up partnerships with micro-influencers
Identifying, approaching and working with three micro-influencers to showcase Confort Service's offering, notably through content.
What I learned
This role at Confort Service allowed me to develop my skills in digital communication and hands-on marketing. I learned to showcase technical services and to work with micro-influencers.
I also came to appreciate how clear, reassuring communication builds trust, supports brand image and drives the growth of a service business built on proximity and quality.